Cookies Policy

This Cookies Policy explains how Truewin77 Casino uses cookies and similar technologies when you visit or use our website. It describes what cookies are, why they may be used, the types of information they can collect, and the choices available to you. This policy should be read together with our Privacy Policy and Terms and Conditions.

Truewin77 Casino operates under a Curaçao Gaming Authority licence issued to Bridge Technologies B.V., reference number OGL/2024/431/0231, and all game providers use certified RNG systems.

About cookies

Cookies are small text files or similar data files that may be stored on your computer, mobile phone, tablet or other device when you visit a website. They allow a website to recognise a device and remember certain information about a visit. Cookies can help a website operate correctly, improve performance and provide a more consistent experience.

Some cookies are placed by the website you are visiting. These are commonly called first-party cookies. Other cookies may be placed by service providers that support functions such as security, analytics, performance measurement or advertising. These are commonly called third-party cookies. The use of third-party cookies may be subject to the relevant provider’s own privacy information and terms.

Cookies may be session cookies or persistent cookies. Session cookies are generally removed when you close your browser. Persistent cookies remain on your device for a set period or until you delete them. The length of time a cookie remains may vary depending on its purpose, settings and the service that places it.

Similar technologies may include pixels, tags, local storage, software development kits and other tools that collect or store information on a device. In this policy, we use the term cookies to refer to cookies and similar technologies unless we state otherwise.

How Truewin77 Casino may use cookies

Truewin77 Casino may use cookies for several purposes connected with providing, protecting and improving our website and services. The cookies used on a particular page may depend on the features available, the device or browser you use, and whether you have accepted optional cookies.

Strictly necessary cookies

Strictly necessary cookies support essential website functions. They may help maintain a secure session, remember information needed while you move between pages, support account sign-in, protect against misuse, identify unusual activity and keep requested services available. These cookies are generally required for the website to operate and cannot always be disabled through a cookie preference tool.

Functionality cookies

Functionality cookies may remember choices you make, such as language, region, display preferences or other settings. They can help provide a more convenient experience and reduce the need to repeat the same choices during later visits. If you disable these cookies, some preferences may not be retained and certain features may work differently.

Performance and analytics cookies

Performance and analytics cookies may help us understand how visitors use the website. They can provide information such as which pages are visited, how users move through the website, whether pages load correctly and whether certain features are being used. This information may be assessed in aggregated or otherwise controlled form to help us improve content, navigation, technical performance and reliability.

Security and fraud prevention technologies

Cookies and similar technologies may be used to support website security, protect accounts and help detect suspicious or unauthorised activity. These tools may assist with identifying automated access, unusual device activity, attempts to misuse services or conduct that could put users, the website or service providers at risk.

Advertising or measurement cookies

Where applicable, optional cookies may be used to measure campaigns, understand how visitors reach the website or make advertising content more relevant. We do not suggest that every visit will involve advertising cookies. The availability and use of these technologies may change, and optional cookies should only be used in accordance with applicable requirements and your choices.

Information collected and how it is used

Depending on the cookie or technology involved, information collected may include a device identifier, browser type, operating system, approximate location derived from technical information, language settings, pages viewed, links selected, visit times, referring pages and information about how the website performs. Cookies may also record whether a preference has been selected or whether a particular notice has been displayed.

Cookie information may be combined with other information that we hold or receive where this is permitted and reasonably necessary for a stated purpose. For example, technical information may be used with account or session information to support security, prevent misuse, provide requested services or understand website performance. We aim to use information in a way that is proportionate to the relevant purpose.

We may use cookie information to provide and maintain website functions, remember settings, monitor reliability, investigate technical issues, improve content, support security controls, detect fraud or abuse, understand general usage patterns and comply with legal or regulatory obligations. Cookie information may also be shared with service providers that perform functions on our behalf, subject to appropriate arrangements and applicable requirements.

Some service providers may process information in countries outside Australia. Where this occurs, information handling will be subject to the arrangements and safeguards considered appropriate for the relevant service and applicable privacy requirements. Third-party services may update their own technologies or practices, so you should review their information where relevant.

Cookies do not necessarily identify you by name. However, information collected through cookies may be personal information where it can reasonably be linked to an identifiable person, account or device. Our Privacy Policy explains more about how personal information may be collected, used, stored, disclosed and managed.

Your choices and managing cookies

You may be able to choose whether to accept optional cookies through a cookie banner, preference centre or other control provided on the website. Your choices may be stored so that we can remember them. If you change your mind, you may be able to reopen the preference tool using the relevant website control or by clearing cookies and returning to the website.

You can also manage cookies through your browser settings. Most browsers allow you to view, delete, block or restrict cookies. You may be able to configure your browser to notify you before a cookie is stored or to reject certain categories. Instructions differ between browsers and devices, so you may need to consult the help information provided by your browser or device manufacturer.

Blocking strictly necessary cookies may prevent account, security or other essential website functions from working correctly.
Disabling functionality cookies may mean that selected settings are not remembered.
Restricting analytics cookies may reduce the information available to improve website performance and user experience.
Deleting cookies may remove saved preferences and require you to make choices again.
Using a different browser or device may require separate cookie settings.

Where optional cookies rely on consent, withdrawing consent will not generally affect processing that occurred before withdrawal. It may also not stop all information collection, because essential cookies, security technologies and other lawful technical methods may continue to operate where needed. Cookie controls do not replace other account, privacy or responsible gambling settings.

The website may contain links to third-party websites, applications or services. Those third parties may use their own cookies and similar technologies. We do not control the cookie practices of independent third parties, and their practices are not governed by this policy. You should review the privacy and cookie information provided by those services before using them.

Changes, retention and questions

We may update this Cookies Policy from time to time to reflect changes to the website, technologies, services, legal requirements or operational practices. When changes are made, the updated version will be published on this page with a revised effective date where appropriate. You should check this page periodically so that you remain informed about how cookies and similar technologies may be used.

Cookie information may be retained for different periods depending on its purpose, the type of technology used, security needs, legal obligations and our operational requirements. We aim not to retain information for longer than reasonably necessary for the relevant purpose, subject to lawful exceptions and legitimate record-keeping requirements.

If you have a question about this Cookies Policy, your cookie choices or the handling of personal information, please use the contact or support channel made available through the Truewin77 Casino website. When making an enquiry, avoid sending passwords, payment details or other sensitive information unless it is specifically requested through a secure process.

This policy is general information and does not limit any rights or protections that may apply to you under Australian privacy law or other applicable laws. If there is an inconsistency between this policy and a specific notice presented when you use a particular service, the specific notice may explain how that service handles cookies and similar technologies.